Maximize the moment: use EarGlue On-Hold marketing to keep customers engaged, entertained, informed, and on the line.
Put Callers in the Mood: When callers on hold hear silence, poorly designed messages, or heavy-handed sales pitches, at least 30% of them hang up or possibly never call again. On the other hand, helpful programming combining music and messages lifts spirits, increases interest, decreases perceived waiting time, and puts even customers with problems and complaints in a receptive mood. Improve Customer Satisfaction and Retention: You spend plenty to get prospective customers to contact you and EarGlue on-hold marketing helps you keep them, giving you the opportunity to turn a contact into a sale. The experience for the customer is enjoyable and leaves them with a positive attitude toward calling and buying from you now and in the future.
At Your Service: To create a program that’s irresistible to your customers, our EarGlue On-Hold message marketing experts produce your program in a state-of-the-art recording studio, using sophisticated consumer profiling techniques and one of the world’s largest collections of digital music.
We make the process simple, efficient, and cost-effective by enabling you to work directly with one of our creative copywriters. This convenient single contact manages your account and is committed to your total satisfaction.
You’ll receive professional voice talent and flexible scheduling options – whether in a single location across town, or multiple locations across the globe. No other service delivers a higher quality product, and more convenient and cost-saving ways to develop a total music and message marketing solution.